Cory Fischer, environmental services director at Life Care Center of Reno, Nevada, received Life Care Centers of America’s Southwest Division Whatever It Takes And Then Some Award on Aug. 16, 2017, for his dedication to customer service.
Executives from Life Care awarded Fischer a $1,000 cash prize during an awards ceremony at the company’s headquarters in Cleveland, Tennessee. He was chosen from among thousands of associates in the Southwest Division and was one of only eight associates from Life Care’s more than 200 facilities nationwide to receive the award.
While he does his job well daily, Fischer was particularly praised for a specific act of caring in 2016.
An associate at the facility was going through a hard time when his car broke down and needed thousands of dollars of maintenance. Without letting the associate know, Fischer organized several fundraisers, including car washes, bake sales and garage sales, and rallied the facility’s staff to help with the repair costs.
Fischer then presented the money to the auto shop, which fixed the associate’s car without telling the associate who had provided the funds.
“My personal goal is to make a difference every day,” said Fischer. “The associate was very positive about everything and a very humble person, and he inspired me. When he found out what we did, he hugged me and I told him he was part of a family that loves and cares for him very much.”
Life Care Centers of America’s Whatever It Takes And Then Some program rewards associates for extraordinary acts of kindness. Monthly awards are presented in Life Care facilities nationwide based on nominations from fellow associates, family members, residents and guests. Each facility then chooses an annual winner, from which the divisional winners are selected.
“Dedicated caregivers routinely go far above and beyond their job descriptions, and Cory Fischer certainly demonstrates by his example their professionalism and compassion for the residents they serve,” said Beecher Hunter, Life Care president. “We are proud of Cory and the thousands he represents in their selfless approach to the needs of others.”